How Small is Your Small Talk?

  When you run a meeting, or attend one, do you jump right into business or start with a bit of “small talk”? That was a question posed to me last week during a presentation workshop I facilitated with a group of analytics professionals. Everyone agreed that yes, small talk matters. The real question became…

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communicate change

  Whether a business owner or a leader inside a company, at some point you’ll have to communicate change to clients, employees or other important audiences. How you communicate that change matters. I remember the conversation like it was yesterday, not 14 years ago. The CEO of the small analyst firm where I worked stopped…

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Creating Real Relationships in a Data-Driven World

  Real relationships matter in business. Do you have the relationships you need to be truly influential and accomplish great work? That’s what today’s post is all about. Imagine this. You’ve taken time to prepare for an upcoming client meeting or maybe a networking event. You know what you want to say and have the…

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Solving the Right Problem

  Change is hard and people don’t like to be “sold to.” So, whether you’re selling a service, sharing bad news, or communicating change, make sure you are solving the right problem. That’s what today’s post is all about. *** The water in my town is not suitable for drinking, so when Michael and I…

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Feeling Vulnerable at Work

  Moving from a job that is “behind the scenes,” maybe something technical, analytical or numbers focused, to a role that is more people or purpose focused can feel uneasy or unnatural. Today we’re talking about feeling vulnerable at work, “hiding in plain sight” and the importance of letting yourself shine. Hiding in Plain Sight…

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Is Anyone Listening When I Speak?

  Have you ever wondered if anyone is listening when you speak? Or if what you say gets through to people? It all comes down to trust. And that’s what today’s newsletter is all about. *** “I wish I knew that my words were sinking in when I give these speeches,” my client Anne said…

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You Are Good Enough

  I don’t know anyone – men, women, early career professionals, entrepreneurs, executives – who doesn’t struggle with being good enough. Do you? (I’d like to meet them!) For example, just last week I met with a client via Zoom video and listened as she explained the angst she felt going into a meeting with…

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To Communicate Powerfully, Believe in Your Ideas

  Do you communicate powerfully? Last week I watched the TED talk The Anti-CEO Playbook from Chobani yogurt CEO and founder, Hamdi Ulukaya. His premise in the talk? A people, not profit, first mentality in business. Watch it below or click here to view.   The 17 minute talk both riveted me and moved me to…

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Is Your Communication Up For Interpretation?

Last week my mom, sister and I went to an art exhibit called “Art in Bloom” at the Medfield (MA) Public Library. It was a collaboration between Medfield High School students and local floral designers. In short, the students created art – painting, drawing, photography, digital graphics – and the floral designers interpreted it by…

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Public Speaking Courage

Business needs more public speaking courage. Do you have what it takes to challenge the status quo, stand out and be memorable when you speak? Last week I had coffee with Karen, a local mortgage broker. She’s an upbeat, fun-loving individual who I met through networking and thought, “I need to know this person.” As…

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